People will look up your website, blog, social media presence and any other information they can find about you before they do business with you. And if they happen to find something they don’t like, then you’ve lost them forever.
Because of this, it’s essential you do all you can to manage your online reputation. The best way to do this is to simply treat people well. Work hard to please them and respond to them when there’s an issue. However, as we all know, no one is perfect. You will make mistakes, and if you happen to do so with the wrong person, it can do real damage to your company’s reputation.
Sometimes, though, it’s not anything you did. There are people out there who will complain about anything, and who will spew negativity at any chance they get. And even if what they are saying isn’t true, it doesn’t really matter. People will believe what they read or see, and the impact can be devastating. When something does get out that can damage your online reputation, the best option is to bring in some professional help.
Please email us and request a consultation to help clean up your online reputation.